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STATE OF CX IN MALAYSIA REPORT

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Reach for the CX Stars:
Benchmark & Be Recognised 


Taking inspiration from the Michelin Star Guide, which was created to encourage motorists to embark on new culinary adventures, Twimbit CX Stars program aims to inspire companies to cultivate exceptional CX 

How do we identify CX Stars? 

  • Benchmark companies across 4 pillars 
  • Rate the companies out of 5 stars (5 being Exceptional)
  • Celebrate with best-in-class awards 
Be a CX Star